Runnr.ai’s Unified Inbox is your central hub for guest communication. Combining WhatsApp, SMS, Booking.com, webchat, and more into one clean, easy-to-use interface. Say goodbye to scattered messages and hello to faster, more personal replies.
✅ All your guest messages in one inbox
✅ Seamless communication, zero hassle
Consolidate all guest interactions into one interface to improve efficiency and reduce response times.
Access key guest information instantly to provide personalized and accurate responses.
Allow the front desk to seamlessly take over for complex or high-priority conversations.
Your team is stretched thin. That means longer wait times, more mistakes, and a drop in service quality.
Automatically route or process guest requests based on integrations or notify staff when needed.
Whether you manage 30 rooms or 3,000 holiday homes — we make guest communication easier, faster, and more personal.
Runnr.ai’s unified inbox is the central hub for all guest interactions, providing accommodations with an organized and seamless way to manage conversations and requests. Whether guests reach out via WhatsApp, SMS, Booking.com, or webchat, everything is consolidated into one easy-to-use interface.
Bring all your guest interactions together in one place with Runnr.ai’s Unified Inbox. Manage messages from WhatsApp, SMS, Booking.com, and webchat without switching between platforms. Improve response times, collaborate effortlessly, and provide guests with top-tier service—all in a single, user-friendly interface.
Accommodations can initiate conversations with any guest linked to a booking, enabling timely updates, personalized offers, and better engagement throughout their stay.
Runnr.ai displays key guest details directly in the inbox, making service faster and more personalized.
Instantly see the guest's name, stay dates, and booked room type for accurate responses. With one-click access to PMS and Booking.com profiles, your team can quickly process requests and enhance the guest experience.
Everything you need is right at your fingertips.
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Whether it’s a request for extra amenities, a special celebration, or anything else, the unified inbox keeps everything organized.
A streamlined workflow for a better guest experience.
The front desk can take over and claim conversations or pick up manual requests anytime from the unified inbox, ensuring smooth coordination and personalized guest service whenever needed.
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Start real conversations on the channel your guests actually use, whatsapp.
Schedule a demo today and discover how Runnr.ai’s unified inbox can streamline your operations.
Quotes from satisfied hoteliers and holiday parks describing the impact of Runnr.ai on their business.
