See Runnr.ai in action Book a demo!

Discover how Runnr.ai can automate guest communication, boost upsells, and streamline operations. Book a demo with our team and see how effortless hotel communication can be!

In a 30 min demo you will learn:

How Runnr.ai turns every guest interaction into a 5-star experience!
How you can boost your upsells while automating your guest communications
How other hotels & holiday parks successfully work with Runnr.ai

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Trusted by 350+ hotels

and holiday parks

Frequently Asked Questions

Got questions? We’ve got answers!

You can be up and running in just 45 minutes. Our seamless onboarding process ensures minimal effort on your side, with PMS integration as the foundation, followed by additional automation options.

Yes! Runnr.ai integrates with PMS, Digital keys, housekeeping software and guest apps. We also continuously add new integrations to increase automation and improve efficiency.

No, there are no onboarding or integration fees with Runnr.ai.

WhatsApp fees are charged based per conversation (24 hr window). The actual price of initiated messages can vary depending on factors such as the country of origin of the guest and the message category.

On average, the cost is approximately €0.75 per room per month.

Yes! We recommend booking a demo to see how Runnr.ai can benefit your business. You can also easily set up Runnr.ai and experience the power of automated guest communication firsthand. Plus, we offer flexible monthly contracts, so you can start risk-free.

Runnr.ai is designed for:

Hotels – Boutique hotels to large chains.
Holiday parks & campings – Enhancing guest experiences and automating services.
Resorts – Streamlining guest communication and upsells.
Aparthotels – Automating long-stay guest requests and services.
Hostels – Managing high guest volumes with instant, automated communication.

Accommodations using Runnr.ai see:

€50 extra revenue per room per month from automated upsells.
98% message open rates and 55% engagement with proactive communication.
75% reduction in inbound guest inquiries, saving staff time and improving efficiency.
94% of guests report an improved experience, thanks to instant support and seamless communication.

Read our customers stories

Quotes from satisfied hoteliers and holiday parks describing the impact of Runnr.ai on their business.

Hotel Jakarta

200 rooms

"Due to the high volume of inbound questions on multiple channels it was a challenge to manage this in a high quality matter. With Runnr.ai we are able to provide high standards in our guest communication while it also processes upsells automatically"
Frank Tuhusula - General Manager

of bookings reached 75 %

Automation rate 90,6 %

Avg. upsell value per room / month 65 €

More about this case

Snoozebox London

70 rooms

We experience a reduced operational workload and a lot more breakfast bookings that are automatically booked in our PMS. Our guests are happy with a personalised and efficient way of support during their stay"
Bolormaa Gantulga - General Manager

of bookings reached 95 %

Automation rate 95,1 %

Avg upsell value per room / month 43 £

More about this case

Blendin Bloemendaal

46 rooms

We see a huge increase in breakfast bookings due to the pro-active upsell questions on Whatsapp. Also there has been a reduction of 75% of inbound questions since we started using Runnr.ai."
Angelica Contze - Marketing Manager

of bookings reached 85 %

Guest engagement 68 %

Avg. revenue per room by Runnr.ai 52 €

Boutique Hotel ter Zand

85 rooms

The feedback from our guests is very positive as they get immediate responses on their questions and inquiries. We see high value in Runnr.ai as the majority of our inbound is automated since we started."
Sarah van Waeyenberghe - Rooms divisions manager

Guet engagement 70 %

Bookings reached 97 %

Avg. upsell value per room / month 32 €

Vakantiepark de IJsvogel

46 rooms

At de IJsvogel, we try to connect our guests w ith our team and the Veluwe in as many ways as possible. Runnr. Ai proactively helps our guests with fresh, f un and, most importantly, meaningful answers ! As a result, we receive fewer questions at the front desk and our guests are more satisfied."
Mark Wichers - Owner

of bookings reached + 90 %

Guest engagement 83 %

Automation rate 93 %

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See our case studies