AI virtual concierge
Proactive guest messaging on WhatsApp + SMS
OTA inboxes: Booking.com + Airbnb
Webchat
Unified inbox
Integration: property management system
Integrations: mobile key + task managers
Guest review invites
Self learning AI
Upsell & request management
Analytics dashboard
100+ languages
Assisted onboarding. Live in 1 hour
Support via email
Max 5 seats
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Pricing is based per unit with a min fee of €100
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Messaging fees are charged upon usage
- 12 month agreement including a first month trial period
Ability to customize WhatsApp messages
Multi-property support
Assisted WhatsApp onboarding
24 hours SLA on technical issues
Max 10 seats
-
Pricing is based per unit with a min fee of €200
-
Messaging fees are charged upon usage
- 12 month agreement including a first month trial period
Everything from Plus
Custom integrations and workflows
Invite to product roadmap sessions
Direct support via Slack and WhatsApp
8 hours SLA on technical issues
Unlimited
- Pricing is based per unit with a min fee of €400
- Messaging fees are charged upon usage
- 12 month agreement including a first month trial period
Membership of innovation advisory board
Everything in Enterprise
Unlimited seats
Frequently Asked Questions
Got questions? We’ve got answers
Our pricing includes:
- Full access to Runnr.ai’s automation features, including guest messaging, upsells, and request handling.
- Seamless integrations with PMS, CMS, digital keys, and housekeeping software.
- Real-time analytics to track engagement, revenue, and performance.
WhatsApp fees are charged based per conversation (24 hr window). The actual price of initiated messages can vary depending on factors such as the country of origin of the guest and the message category.
On average, the cost is approximately €0.75 per room per month.


