Pro-active messaging on WhatsApp
Smart pricing for smarter hospitality operations
Below are the plans we can offer. If you have any questions, please contact us!
Guest requests
Translations: omni language
Key and task manager integrations
Live in 1 hour
Booking.com inbox & webchat
Reputation management
Self learning AI based on conversation
feedback
Assisted onboarding
Support via email
Optional: MFA
Max 5 seats
-
Minimum €100 monthly fee
-
Excluding message fee per initiated message on WhatsApp
Guest journey builder
Personalized recommendations
Hands-on training
24 hours SLA on technical issues
Max 20 seats
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Minimum €200 monthly fee
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Excluding message fee per initiated message on WhatsApp
Everything in Plus
Invite to product roadmap sessions
Direct support via Slack and WhatsApp
Optional: bespoke PMS integration
Optional: one bespoke third party integration
Optional: bespoke terms agreement
8 hours SLA on technical issues
Max 50 seats
- Minimum €400 monthly fee
- Excluding message fee per initiated message on WhatsApp
Everything in Enterprise
Membership of innovation advisory board
Unlimited seats

Frequently Asked Questions
Got questions? We’ve got answers
Our pricing includes:
- Full access to Runnr.ai’s automation features, including guest messaging, upsells, and request handling.
- Seamless integrations with PMS, CMS, digital keys, and housekeeping software.
- Real-time analytics to track engagement, revenue, and performance.
WhatsApp fees are charged based per conversation (24 hr window). The actual price of initiated messages can vary depending on factors such as the country of origin of the guest and the message category.
On average, the cost is approximately €0.75 per room per month.