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Hotels

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Runnr.ai automates up to 95% of hotel guest communication via WhatsApp and the Booking.com inbox.
Holidayparks

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Answering questions instantly, reducing workload, and boosting guest satisfaction.
Campings

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From power and token questions to local tips. Runnr.ai answers all automatically via WhatsApp.
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Smart pricing for smarter hospitality operations

Simple, transparent pricing per unit. A unit can be a room, bed, apartment, cottage, or camping pitch, so you only pay for what you actually use.

 

Pro
AI guest communication for individual properties.
Starting at €100 per month
Included features:

AI virtual concierge

Proactive guest messaging on WhatsApp + SMS

OTA inboxes: Booking.com + Airbnb

Webchat 

Unified inbox

Integration: property management system

Integrations: mobile key + task managers

Guest review invites

Self learning AI 

Upsell & request management 

Analytics dashboard

100+ languages

Included services:

Assisted onboarding. Live in 1 hour

Support via email

Max 5 seats

  • Pricing is based per unit with a min fee of €100

  • Messaging fees are charged upon usage

  • 12 month agreement including a first month trial period
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Plus
On-brand, personalized AI communication
Starting at €200 per month
Included features:
Everything from Professional
Dedicated WhatsApp number

Ability to customize WhatsApp messages

Multi-property support

Included services:

Assisted WhatsApp onboarding

24 hours SLA on technical issues

Max 10 seats

  • Pricing is based per unit with a min fee of €200

  • Messaging fees are charged upon usage

  • 12 month agreement including a first month trial period

 

Enterprise
Tailored AI guest communication for complex operations.
Starting at €400 per month
Included features:

Everything from Plus

Custom integrations and workflows

Invite to product roadmap sessions

Included services:

Direct support via Slack and WhatsApp

8 hours SLA on technical issues

Unlimited

  • Pricing is based per unit with a min fee of €400
  • Messaging fees are charged upon usage
  • 12 month agreement including a first month trial period
Groups & chains
For groups and chains with > 10.000 units
Contact us
Included features:

Membership of innovation advisory board

Everything in Enterprise

Unlimited seats

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FAQ

Frequently Asked Questions

Got questions? We’ve got answers

How is Runnr.ai priced? Runnr.ai offers flexible pricing based on your property’s size and needs ensuring affordability for both small and large accommodations. Contact us for a custom quote tailored to your business.
Are there any setup or hidden fees? No! Runnr.ai has no hidden fees or extra setup costs. Our team ensures a seamless onboarding process at no additional charge.
What’s included in the pricing?

Our pricing includes:

  • Full access to Runnr.ai’s automation features, including guest messaging, upsells, and request handling.
  • Seamless integrations with PMS, CMS, digital keys, and housekeeping software.
  • Real-time analytics to track engagement, revenue, and performance.
How much do I pay for Whatsapp?

WhatsApp fees are charged based per conversation (24 hr window). The actual price of initiated messages can vary depending on factors such as the country of origin of the guest and the message category. 

On average, the cost is approximately €0.75 per room per month.