Runnr.ai is fully integrated with Hotek mobile keys and Flexipass. We are actively working to expand our integrations with more digital key providers, ensuring broad compatibility and flexibility for your property.
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Runnr.ai simplifies the guest experience by integrating with leading digital key solutions, ensuring that accessing rooms is effortless and secure. Say goodbye to physical key cards and enhance convenience with our modern, automated system.
Trusted by 350+ hotels
and holiday parks
Runnr.ai is fully integrated with Hotek mobile keys and Flexipass. We are actively working to expand our integrations with more digital key providers, ensuring broad compatibility and flexibility for your property.
Once the check-in process is complete, Runnr.ai automatically shares the digital key with your guests via chat. No additional steps or delay - just seamless and instant access to their rooms.
Depending on the type of lock system used by your property, Runnr.ai supports two simple access methods:
This flexibility ensures compatibility with a wide range of systems and a smooth experience for every guest.
Runnr.ai automates upsell bookings by instantly adding them to guest invoices in real-time, reducing administrative work and ensuring a seamless experience for both guests and staff.
When no integration is available, the upsell is processed as a guest request for manual follow-up. We are continuously expanding our integrations to further increase the automation rate and streamline upsell processing.
Turn every guest interaction into a 5-star experience!
Improved guest experience
94 %
of guests says Runnr.ai enhances their stay.
Guest engagement
+ 65 %
Guests that ask one or more questions.
Boost your upsells
€ 50
extra revenues per room / month by relevant upselling.
Automation rate
95 %
Guests questions and interactions that are automated by Runnr.ai.
Improved guest experience
94 %
of guests says Runnr.ai enhances their stay.
Guest engagement
+ 65 %
Guests that ask one or more questions.
Boost your upsells
€ 50
extra revenues per room / month by relevant upselling.
Automation rate
95 %
Guests questions and interactions that are automated by Runnr.ai.
Runnr.ai’s digital key integrations redefine convenience, making room access effortless while enhancing operational efficiency. Let us handle the technical details, so your team can focus on delivering exceptional hospitality.
We receive less phone calls and experience a reduced operational workload. Our guests are happy with a personalised and efficient way of support during their stay.
Dirk van Gompel - IT manager Yust
Ready to improve your guest communication? Schedule a Demo and discover how Runnr.ai can transform your hospitality services.
Quotes from satisfied hoteliers and holiday parks describing the impact of Runnr.ai on their business.
Hotel Jakarta
200 rooms
"Due to the high volume of inbound questions on multiple channels it was a challenge to manage this in a high quality matter. With Runnr.ai we are able to provide high standards in our guest communication while it also processes upsells automatically"
Frank Tuhusula - General Manager
Snoozebox London
70 rooms
We experience a reduced operational workload and a lot more breakfast bookings that are automatically booked in our PMS. Our guests are happy with a personalised and efficient way of support during their stay"
Bolormaa Gantulga - General Manager
Blendin Bloemendaal
46 rooms
We see a huge increase in breakfast bookings due to the pro-active upsell questions on Whatsapp. Also there has been a reduction of 75% of inbound questions since we started using Runnr.ai."
Angelica Contze - Marketing Manager
Boutique Hotel ter Zand
85 rooms
The feedback from our guests is very positive as they get immediate responses on their questions and inquiries. We see high value in Runnr.ai as the majority of our inbound is automated since we started."
Sarah van Waeyenberghe - Rooms divisions manager
Vakantiepark de IJsvogel
46 rooms
At de IJsvogel, we try to connect our guests w ith our team and the Veluwe in as many ways as possible. Runnr. Ai proactively helps our guests with fresh, f un and, most importantly, meaningful answers ! As a result, we receive fewer questions at the front desk and our guests are more satisfied."
Mark Wichers - Owner
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