Digital key integrations

Runnr.ai simplifies the guest experience by integrating with leading digital key solutions, ensuring that accessing rooms is effortless and secure. Say goodbye to physical key cards and enhance convenience with our modern, automated system.

  • Effortless room access
  • Smart, secure, seamless

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65% (1)

Trusted by 350+ hotels

and holiday parks

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Key features

Runnr.ai is fully integrated with Hotek mobile keys and Flexipass. We are actively working to expand our integrations with more digital key providers, ensuring broad compatibility and flexibility for your property.

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Once the check-in process is complete, Runnr.ai automatically shares the digital key with your guests via chat. No additional steps or delay - just seamless and instant access to their rooms.

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Depending on the type of lock system used by your property, Runnr.ai supports two simple access methods:

  • Guests receive a link to open their door directly.
  • Guests can type ''open my door'' and Runnr.ai will handle the rest.

This flexibility ensures compatibility with a wide range of systems and a smooth experience for every guest.

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Runnr.ai automates upsell bookings by instantly adding them to guest invoices in real-time, reducing administrative work and ensuring a seamless experience for both guests and staff.

When no integration is available, the upsell is processed as a guest request for manual follow-up. We are continuously expanding our integrations to further increase the automation rate and streamline upsell processing.

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Want to see it in action?

Benefits of Runnr.ai's digital key integrations

  • Enhanced guest convenience: Eliminate the need for physical keys and make room access as simple as a message.
  • Streamlined operations: Automate the distribution of digital keys, reducing the workload on your front desk staff.
  • Modern guest experience: Deliver a tech-savvy experience that aligns with modern guest expectations.
  • Secure and reliable: Partnering with trusted providers like Hotel and Flexipass ensures robust and secure access.

 

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Why choose to use Runnr.ai?

Turn every guest interaction into a 5-star experience!

Improved guest experience

94 %

of guests says Runnr.ai enhances their stay.

Guest engagement

+ 65 %

Guests that ask one or more questions.

Boost your upsells

50

extra revenues per room / month by relevant upselling.

Automation rate

95 %

Guests questions and interactions that are automated by Runnr.ai.

Improved guest experience

94 %

of guests says Runnr.ai enhances their stay.

Guest engagement

+ 65 %

Guests that ask one or more questions.

Boost your upsells

50

extra revenues per room / month by relevant upselling.

Automation rate

95 %

Guests questions and interactions that are automated by Runnr.ai.

Try it yourself Discover succes stories

Ready to elevate your guest experience?

Runnr.ai’s digital key integrations redefine convenience, making room access effortless while enhancing operational efficiency. Let us handle the technical details, so your team can focus on delivering exceptional hospitality.

  • Effortless room access with seamless digital key integration.
  • Perfect for properties of all sizes, from boutique hotels to holiday parks and large chains.

Schedule a demo

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We receive less phone calls and experience a reduced operational workload. Our guests are happy with a personalised and efficient way of support during their stay.

Dirk van Gompel - IT manager Yust

Ready to improve your guest communication? Schedule a Demo and discover how Runnr.ai can transform your hospitality services.

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Read our customers stories

Quotes from satisfied hoteliers and holiday parks describing the impact of Runnr.ai on their business.

Hotel Jakarta

200 rooms

"Due to the high volume of inbound questions on multiple channels it was a challenge to manage this in a high quality matter. With Runnr.ai we are able to provide high standards in our guest communication while it also processes upsells automatically"
Frank Tuhusula - General Manager

  • of bookings reached 75 %
  • Automation rate 90,6 %
  • Avg. upsell value per room / month 65

More about this case

Snoozebox London

70 rooms

We experience a reduced operational workload and a lot more breakfast bookings that are automatically booked in our PMS. Our guests are happy with a personalised and efficient way of support during their stay"
Bolormaa Gantulga - General Manager

  • of bookings reached 95 %
  • Automation rate 95,1 %
  • Avg upsell value per room / month 43 £

More about this case

Blendin Bloemendaal

46 rooms

We see a huge increase in breakfast bookings due to the pro-active upsell questions on Whatsapp. Also there has been a reduction of 75% of inbound questions since we started using Runnr.ai."
Angelica Contze - Marketing Manager

  • of bookings reached 85 %
  • Guest engagement 68 %
  • Avg. revenue per room by Runnr.ai 52

Boutique Hotel ter Zand

85 rooms

The feedback from our guests is very positive as they get immediate responses on their questions and inquiries. We see high value in Runnr.ai as the majority of our inbound is automated since we started."
Sarah van Waeyenberghe - Rooms divisions manager

  • Guet engagement 70 %
  • Bookings reached 97 %
  • Avg. upsell value per room / month 32

Vakantiepark de IJsvogel

46 rooms

At de IJsvogel, we try to connect our guests w ith our team and the Veluwe in as many ways as possible. Runnr. Ai proactively helps our guests with fresh, f un and, most importantly, meaningful answers ! As a result, we receive fewer questions at the front desk and our guests are more satisfied."
Mark Wichers - Owner

  • of bookings reached + 90 %
  • Guest engagement 83 %
  • Automation rate 93 %

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See our case studies

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Explore our blogs, case studies, and webinars for practical insights and real-world experiences in the hospitality industry.

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