Get started today!

  • Easy onboarding: you can be live within an hour!
  • Your guests: will be delighted with high quality guest communication
  • Your team: will love working with Runnr.ai!

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Trusted by 350+ hotels

and holiday parks

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Select your plan and start directly!

Below are the plans we can offer. If you have any questions about this or want a free trial, please contact us!

€5

per room, per month

  • Pro-active messaging on WhatsApp
  • Guest journey builder
  • Extra channel: Booking.com inbox
  • Extra channel: webchat
  • Unlimited integrations
  • Live in 30 minutes

Select this plan

  • Minimum €100 monthly fee
  • Excluding optional €25 monthly fee for designated WhatsApp account
  • WhatsApp message fees as incurred

€2.50

per camping pitch, per month

  • Pro-active messaging on WhatsApp
  • Guest journey builder
  • Extra channel: Booking.com inbox
  • Extra channel: webchat
  • Unlimited integrations
  • Live in 30 minutes

Select this plan

  • Minimum €100 monthly fee
  • Excluding optional €25 monthly fee for designated WhatsApp account
  • WhatsApp message fees as incurred

Frequently Asked Questions

Got questions? We’ve got answers

Runnr.ai offers flexible pricing based on your property’s size and needs ensuring affordability for both small and large accommodations. Contact us for a custom quote tailored to your business.

 

We don’t offer a free trial, but you can book a demo to see Runnr.ai in action and explore how it fits your hotel’s needs. Our setup is quick and hassle-free, and we offer monthly contracts for full flexibility.

No! Runnr.ai has no hidden fees or extra setup costs. Our team ensures a seamless onboarding process at no additional charge.

Yes! We offer monthly contracts with no long-term commitments. You can adjust or cancel your plan at any time, giving you full control over your subscription.

Our pricing includes:

  • Full access to Runnr.ai’s automation features, including guest messaging, upsells, and request handling.
  • Unlimited conversations via WhatsApp, SMS, Booking.com, and webchat.
  • Seamless integrations with PMS, CMS, digital keys, and housekeeping software.
  • Real-time analytics to track engagement, revenue, and performance.

WhatsApp fees are charged based per conversation (24 hr window). The actual price of initiated messages can vary depending on factors such as the country of origin of the guest and the message category. 

On average, the cost is approximately €0.75 per room per month. 

Read our customers stories

Quotes from satisfied hoteliers and holiday parks describing the impact of Runnr.ai on their business.

Hotel Jakarta

200 rooms

"Due to the high volume of inbound questions on multiple channels it was a challenge to manage this in a high quality matter. With Runnr.ai we are able to provide high standards in our guest communication while it also processes upsells automatically"
Frank Tuhusula - General Manager

  • of bookings reached 75 %
  • Automation rate 90,6 %
  • Avg. upsell value per room / month 65

More about this case

Snoozebox London

70 rooms

We experience a reduced operational workload and a lot more breakfast bookings that are automatically booked in our PMS. Our guests are happy with a personalised and efficient way of support during their stay"
Bolormaa Gantulga - General Manager

  • of bookings reached 95 %
  • Automation rate 95,1 %
  • Avg upsell value per room / month 43 £

More about this case

Blendin Bloemendaal

46 rooms

We see a huge increase in breakfast bookings due to the pro-active upsell questions on Whatsapp. Also there has been a reduction of 75% of inbound questions since we started using Runnr.ai."
Angelica Contze - Marketing Manager

  • of bookings reached 85 %
  • Guest engagement 68 %
  • Avg. revenue per room by Runnr.ai 52

Boutique Hotel ter Zand

85 rooms

The feedback from our guests is very positive as they get immediate responses on their questions and inquiries. We see high value in Runnr.ai as the majority of our inbound is automated since we started."
Sarah van Waeyenberghe - Rooms divisions manager

  • Guet engagement 70 %
  • Bookings reached 97 %
  • Avg. upsell value per room / month 32

Vakantiepark de IJsvogel

46 rooms

At de IJsvogel, we try to connect our guests w ith our team and the Veluwe in as many ways as possible. Runnr. Ai proactively helps our guests with fresh, f un and, most importantly, meaningful answers ! As a result, we receive fewer questions at the front desk and our guests are more satisfied."
Mark Wichers - Owner

  • of bookings reached + 90 %
  • Guest engagement 83 %
  • Automation rate 93 %

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See our case studies