Quality Lodgings chooses Runnr.ai as preferred supplier

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Quality Lodgings selects Runnr.ai as preferred guest communication partner

Quality Lodgings, a curated collection of more than 120 independent hotels across Europe, is known for championing authentic hospitality, distinctive design, and exceptional culinary experiences. Each hotel is handpicked for its character and quality, offering guests a truly personal and memorable stay.

Today, we’re proud to announce that Quality Lodgings has selected Runnr.ai as its preferred technology partner for guest communication across its hotel portfolio. This partnership marks an exciting step forward in enhancing the guest journey through modern, high-touch digital service.

Powering Hospitality with Runnr.ai

Runnr.ai is a guest communication platform built specifically for hospitality teams. We help hotels reach, serve, and engage guests through WhatsApp — the most widely used messaging app in the world. By automating routine interactions and streamlining pre-arrival, in-stay, and post-stay communication, Runnr.ai empowers staff to focus on delivering exceptional service where it matters most.

For hotels in the Quality Lodgings network, which pride themselves on thoughtful, personalised experiences, Runnr.ai delivers:

• Seamless, proactive Whatsapp messaging before, during, and after the stay
• Quick, consistent answers to guest questions in real time
• Personalised upsell offers such as breakfast, parking, or late check-out. All directly integrated into the hotel’s PMS
• Reliable, 24/7 service continuity across teams

Trusted by leading QL Hotels

A number of Quality Lodgings hotels have already rolled out Runnr.ai, including Him+ Hotels, Hotel Flora Batava, Hotel Sterrenberg, and The Collector in The Hague. These early adopters are seeing significant operational and commercial benefits.

QL Hotels ❤ Runnr.ai

Why QL hotels love working with Runnr.ai

+ 50 %

of QL guests make use of the Whatsapps that are sent.

+€ 40

extra revenue by relevant upsells

+ 90 %

of QL guests report that Runnr.ai has enhanced their stay

Preferred Pricing for QL Members

As part of the partnership, all Quality Lodgings members receive exclusive pricing on Runnr.ai. It’s an opportunity to adopt a communication platform that reflects the same values of quality and guest focus that define the QL brand — while unlocking new efficiency and revenue for the hotel team.

If you’re a Quality Lodgings member and would like to explore how Runnr.ai can support your guest experience, schedule a short introduction call here.