Case studies

Michiel de VorJune 23 20252 min read

One inbox, no chaos: how Utrecht City Concepts transformed their guest communication

Fewer calls, happier guests, and more upsells

Daniel Cabrera CabreraJune 11 20254 min read

How Cityden elevated guest experience and efficiency with Runnr.ai

Over the past thirty years, hotel guest communication has evolved significantly in the ...