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Hotels
Valk_105
Runnr.ai automates up to 95% of hotel guest communication via WhatsApp and the Booking.com inbox.
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Holidayparks
Vakantieparken
Answering questions instantly, reducing workload, and boosting guest satisfaction.
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Campings
Campings-2
From power and token questions to local tips. Runnr.ai answers all automatically via WhatsApp.
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Others
Hostels
Aparthotels
Test Runnr.ai now via whatsapp
_RVB4411 (1)

Faster responses.
No extra staff.

Runnr.ai handles over 90% of guest questions automatically, keeping response times within a minute even during peak season.

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Trusted by 500+ campings and holiday parks

Peak season puts your front desk under pressure

01-1 Repetitive work

Teams lose hours switching between systems and answering the same questions again and again.

  
02 Staffing

Peak times require more coverage, but rosters are fixed once the day starts.

  
03 Frustrated guests

Slow responses and long queues lead to avoidable complaints and negative reviews.

  

Delight your guests from the moment they book

Booking
Step 1BookingEngage guests from the moment they book with practical information and personalized offers
Arrival
Step 2ArrivalEnsure a smooth welcome and promote the use of your facilities
Check in
Step 3Check-inEase the check-in process, send all the information in advance, and promote upsells
Stay-1
Step 4StayAsk for in-stay feedback and offer additional services
Check-out-1
Step 5Check-outMake goodbyes effortless while leaving a lasting impression

Why choose to use Runnr.ai?

Turn every guest interaction into a 5-star experience!
Rapid set up
Easily set up Runnr.ai and start responding to guests from one unified inbox in under an hour.
Library
Conversational AI
Runnr.ai responds like a real team member, keeping every interaction accurate, helpful, and on brand.
Group 14141
Proactive messages
Share the right information at the right moment, from check-in details to activity schedules.
Inbox
Action requests
Runnr.ai handles guest requests end to end and updates your PMS automatically based on each conversation.
Upsell

Is your front desk prepared for a successful summer 2026?

Peak season is coming, and you need to assess whether your front desk is ready for summer 2026, identify where pressure is likely to build, and get practical tips to ensure a successful season ahead (including a quick checklist at the end!).

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computer with Runnr.ai

Frequently asked questions

How is Runnr.ai priced? Runnr.ai is priced per unit, based on the size and needs of your accommodation. A unit can be a cottage, camping pitch, apartment, or any other accommodation type you offer.

We work with a minimum fee per location, which varies by package and is outlined on our website. This approach keeps Runnr.ai affordable for smaller properties while still scaling smoothly for larger locations.

For an exact price tailored to your business, simply get in touch with us for a custom quote.
What's included in the pricing? Our pricing includes:
- Full access to Runnr.ai's automation features, including guest messaging upsells, and request handling.
- Seamless integrations with PMS, CMS, digital keys, and housekeeping software.
- Real-time analytics to track engagement, revenue, and performance.
Can you customize Runnr.ai's tone of voice and are guest messages personalized?

Yes, Runnr.ai’s tone of voice can be customized to align with your brand, and guest messages are personalized based on booking details, preferences, and prior communication.

This ensures guests receive relevant, on-brand messages, without your team needing to manually write, monitor, or approve each message.
How long does it take to get Runnr.ai up and running?

Most properties can be onboarded and live with Runnr.ai within 60 minutes. For larger or more complex properties, setup is typically completed within a few hours, usually around three to four hours.

This means you can start using Runnr.ai almost immediately to build your knowledge base, set up workflows and manage guest communication.

We also offer a one month trial with annual plans, so you can try Runnr.ai before rolling it out more widely.
What training does Runnr.ai provide? The Runnr.ai team supports you throughout onboarding to make sure you get value from the platform from day one. After onboarding, we remain available to answer questions and provide ongoing support as your needs evolve.

All training and support are included in your monthly subscription. Runnr.ai is also designed to be very easy to self manage, allowing your team to adjust settings, workflows, and content without ongoing assistance if you prefer.
"It felt like I was talking to a real person"

What guests say

Laura
Laura BRegular camping guest
I could handle all reservations for my kids from WhatsApp.
Daniel
Daniel RDad travelling with the family
Even my restaurant reservation was handled over WhatsApp. Super easy!
image-Jun-04-2025-12-01-29-1410-PM
Sara MWeekend guest
I messaged in French and got a reply instantly. So convenient.
image 11
Peter J.Regular guest
I didn’t have to go to the reception once. Everything just worked — from finding a parking spot to booking a slot for laundry.
image 60
Kim L.Traveler

I messaged in the evening about late check-out and it was arranged in two minutes. Super smooth.

Get started with Runnr.ai

 

See how Runnr.ai can help you respond faster, without adding staff.

 

In a 30 min demo you will learn: 

  • How Runnr.ai smarter learning easily adapts to your camping or holiday park!
  • How you can improve your offerings by getting insights from thousands of interactions and adapt your service to better meet their needs.
  • How other campings & holiday parks successfully work with Runnr.ai