The automated guest communication tool for hotels
Your virtual hotel concierge, that helps improve guest experience, reduce workload for hotel staff and increase revenue per room
Trusted by leading Hotels
A better way to communicate with your guests
Leverage WhatsApp’s 98% open rate to effectively engage and communicate with over 65% of your guests.
Extra Revenue per Booking
Minutes Saved per Booking
What hotels say about us
Why hotels use conversational, automated guest engagement
Accessible and relevant guest communication
With Runnr.ai, you won’t overwhelm your guests with all the details about your hotel or offers. Using WhatsApp, it starts a chat with your guest and provides information exactly suiting their needs.
Richard – a happy guest staying at Hotel Jakarta
“Very helpful and easy to navigate. Have never had that type of service before with any booking – extremely impressed and so excited for my stay in the hotel. “
Think of getting started with Runnr.ai as bringing a new staff member onboard at your hotel. The best part? It takes no more than 60 minutes.
Here’s how the process works:
- 30 min: fill out a simple questionnaire about your hotel.
- 15 min: connect Runnr.ai to your property management system.
- 10 min: test the AI and turn it on!
After that, you can tweak the information as needed by observing guest chats to make sure everything is on point for a smooth guest experience.
Maurits Bots – IT Manager at WestCord Hotels
“Per hotel it took only one hour to get Runnr.ai up and running, and about half an hour to show the team how it works. We did this for 17 hotels, and everything went smoothly without causing any issues.”
- Monthly subscription
Price per room, per month€3.00
- Yearly subscription
Price per room, per month€2.70
It only takes 60 minutes!Free!
- WhatsApp fees
Fee per conversation*Variable
Minimum monthly fee: €75
*Whatsapp fees; charged monthly as incurred. Conversations consist of 24-hour periods with unlimited messages for guests and accommodations.
Mascha Smit – Owner of HIM +
“By leveraging Runnr.ai, we empower effortless guest facilitation via a singular platform, liberating our staff to dedicate more time to meaningful guest interactions.”