From late check-ins to bread service or pool hours — Runnr.ai replies instantly via WhatsApp. Guests get the right info at the right time, without calling or waiting at reception.
Peace on site, less pressure at reception
From power and token questions to local tips. Runnr.ai answers them all automatically via WhatsApp. Simple, human, and instant.
Trusted by 500+ accomodations
Every question answered. Every camping stay made easier.
Recognizable challenges for campings
Busy check-in moments
Guests arrive with the same questions: Wi-Fi, power hookups, showers, or late check-in info.
Queues at reception
Simple questions cause delays. Guests wait in line for things that could be answered automatically.
Staff constantly interrupted
Switching between phone calls, counter help, and walking the grounds breaks their focus and slows everything down.
Overload during peak times
In high season, your team is flooded with repetitive questions, leaving less time for real service.
Fewer calls, more calm
Automate standard replies via WhatsApp, so guests get answers fast, no need to call or queue.
Upsells at the right time
Offer extras like bread service, BBQ or linen rentals via WhatsApp, right when guests are most likely to buy.
Fewer calls, better service. WhatsApp as your digital reception
Answer standard questions instantly via WhatsApp. No staff needed. Guests feel informed, the front desk stays quiet, and timely upsells like bread, BBQ, or linen boost revenue effortlessly.
Engage with your guests proactively from booking to checkout
Step 1BookingEngage guests from the moment they book with practical information and personalized offers
Step 2ArrivalEnsure a smooth welcome and promote your facilities
Step 3Check-inEnsure a smooth check-in process, send digital keys and promote upsells
Step 4StayAsk for in-stay feedback and offer additional services
Step 5Check-outMake goodbyes effortless while leaving a lasting impression
The power of Runnr.ai, at a glance
Smart tech, instant results. Choose the tone and style of your digital agent — casual, professional, or extra warm.
Proactive messaging
Automate 95% of guest conversations — while keeping it human.
Unified Inbox
WhatsApp, SMS, website, Booking.com — all in one place.
Upsells & request handling
Offer breakfast, late check-out or champagne. Automatically, at the right time.
Real-Time Insights
Know what’s happening: open requests, satisfaction scores, time saved and revenue generated.
Multilingual chat
Guests receive replies in their own language, you simply type in yours.
Integrations
Seamlessly connects to your PMS (mews, booking.com), housekeeping tools, key systems, and booking platforms.
Online check-in
Guests pay for extras directly in chat fast, secure, and hassle-free, boosting both convenience and revenue.
"It felt like I was talking to a real person"
What guests say
Laura BGuest at Boutique Hotel aan Zee
I had my door code in under a minute. No waiting, no app.
Daniel RBusiness traveler
Even my restaurant reservation was handled over WhatsApp. Super easy!
Sara MWeekend guest
I messaged in French and got a reply instantly. So convenient.
Peter J.Citytriper
I didn’t have to go to the reception once. Everything just worked — from the door code to booking the sauna.
Kim L.Traveler
I messaged in the evening about late check-out and it was arranged in two minutes. Super smooth.
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Ready to level up your guest experience?
Start real conversations on the channel your guests actually use, whatsapp.