The best PMS systems by hospitality segment in 2026

 For hotels, holiday parks, campgrounds, and hostels

A Property Management System (PMS) is the backbone of your hospitality operations. But the needs of a city hotel are very different from those of a holiday park, campground, or hostel.

In this 2026 guide, we focus only on PMS platforms that integrate with Runnr.ai. This ensures your guest communication, automation, and operations work smoothly together from booking to check-out.

We review PMS solutions such as Mews, Cloudbeds, Oracle OPERA Cloud, RMS, Booking Experts, StayNTouch and Guestline. Whether you manage 30 beds, 200 cabins, or a large multi-property operation, this guide helps you choose with confidence.

Why PMS Needs Vary by Segment

All hospitality businesses aim to deliver smooth operations and a great guest experience. The way they achieve this differs by accommodation type.

• Luxury hotels often need loyalty programs, reporting, and event management.
• Holiday parks and campgrounds need site maps, flexible inventory, and seasonal pricing.
• Hostels need bed-level inventory and bulk guest communication.

Modern PMS platforms in 2026 are cloud-based, modular, and API-driven. This allows you to start with what you need today and expand without switching systems later.

Best PMS for Hotels: From Boutique to Enterprise

1. Mews

Mews is a cloud-native PMS designed for modern hotels that want automation and flexibility.

• Best for: Boutique hotels, lifestyle brands, and hybrid hotel concepts

• Key strengths: Online check-in, automated payments, upsells, open API

• Scalability: Strong for single and multi-property hotels

• Pricing: Subscription-based, per room

Mews integrates with Runnr.ai to automate guest communication using real booking data.

2. Cloudbeds

Cloudbeds is a popular all-in-one PMS for small and mid-sized hotels.

• Best for: Independent hotels, B&Bs, and boutique properties
• Key strengths: Channel management, payments, guest messaging
• Ease of use: Simple setup and intuitive interface
• Pricing: Flat-rate tiers

Cloudbeds works well with Runnr.ai for automated guest messaging and upsell flows.

3. Oracle OPERA Cloud

OPERA Cloud is built for large hotels and enterprise hospitality groups.

• Best for: Independent hotels, B&Bs, and boutique properties

• Key strengths: Channel management, payments, guest messaging

• Ease of use: Simple setup and intuitive interface

• Pricing: Flat-rate tiers

4. Oracle OPERA Cloud – The enterprise heavyweight

OPERA Cloud is built for large hotels and enterprise hospitality groups.

• Best for: Large hotels and international chains

• Key strengths: Enterprise reporting, loyalty programs, event management

• Scalability: From single hotels to global portfolios

• Pricing: Custom enterprise contracts

OPERA Cloud integrates with Runnr.ai for automated guest communication at scale.

5. StayNTouch

StayNTouch is a mobile-first PMS focused on flexibility and ease of use.

• Best for: Hotels that want mobile operations
• Key strengths: Tablet-based workflows, intuitive UI
• Use case: Front desk and housekeeping mobility

StayNTouch connects with Runnr.ai to automate guest conversations based on stay data. Runnr.ai is available directly from the StayNTouch user interface. 

6. Guestline

Guestline offers a complete hotel platform including PMS, channel manager, and booking engine.

• Best for: Hotels with strong OTA and distribution needs
• Key strengths: Payments, bookings, and operational tools
• Use case: All-in-one hotel operations

Guestline integrates with Runnr.ai to streamline guest communication and upsells.

Best PMS for Campgrounds & Holiday Parks

1. Booking Experts

Booking Experts is designed specifically for holiday parks and campgrounds, especially in Europe.

• Best for: Holiday parks and campgrounds with complex inventory

• Key strengths: Site-level availability, advanced booking engine, guest communication

• Use case: High booking volumes and mixed accommodation types

Booking Experts integrates with Runnr.ai to automate guest messaging before and during the stay.

2. RMS

RMS is a PMS built for outdoor hospitality and large park operations.

• Best for: Medium to large holiday parks and campgrounds

• Key strengths: Site mapping, seasonal pricing, add-ons

• Use case: Multi-site and long-stay parks

RMS integrates with Runnr.ai to power automated guest communication and upsells.

Best PMS for Hostels

1. Cloudbeds 

Cloudbeds is widely used in the hostel industry due to its flexible inventory handling.

• Best for: Hostels with dorms and private rooms

• Key strengths: Bed-level inventory, OTA connections, automation

• Use case: Budget and mid-sized hostels

Cloudbeds integrates with Runnr.ai for automated guest messaging across channels.

2. Mews – For upscale or hybrid hostels

Mews is used by design-led hostel brands like Generator.

• Best for: Lifestyle hostels and mixed-use properties

• Key strengths: Modern UI, automation, access control integrations

3. Mews

Mews is used by design-led and hybrid hostels offering hotel-style services.

• Pros: Simple, affordable, hostel-specific

• Cons: Fewer integrations, limited support

Integration, Pricing & Guest Experience Comparison

Final Thoughts: Choose What Fits Your Guests and Staff

Choosing the right PMS is about matching your software to your guests and your team.

• Independent hotels often benefit from Mews or Cloudbeds.
• Holiday parks and campgrounds typically need Booking Experts or RMS.
• Hostels usually work best with Cloudbeds or Mews.

When your PMS integrates with Runnr.ai, you unlock automated guest communication, fewer repetitive questions, and a smoother guest journey without extra tools.

Interested to learn how Runnr.ai integrates with you PMS? 

• check out all our integratios here.
• Or book a demo to discover our full product: