Big news: Runnr.ai officially integrates with Expedia.
That means your Expedia guest messages now flow directly into Runnr.ai — where your AI can respond automatically, create workflows to manage guest requests, and more.
This integration adds yet another channel to our ever-growing list of ways to communicate with guests: WhatsApp,SMS, email, voice (in beta), and all 3 major OTAs (Expedia, Booking.com and Airbnb).
Hospitality companies have long struggled to centralize their guest communication. And with the increase in OTA booking in recent years, managing these third party inboxes has become incredibly challenging.
Runnr.ai has always been committed to streamlining hotel operations, because we know it results in better guest experiences, and happier guests. Runnr.ai is now the only guest experience automation platform that connects all three major OTA inboxes in one place:
No more switching between platforms or more missed messages. Runnr.ai users benefit from one unified, fully automated inbox to manage OTA messages, and communication across other channels.
If you're an existing customer reading this post, getting set up is easy. It takes about two minutes. Here's how:
That's it. Once connected, your AI handles incoming Expedia messages automatically.
Need Help? Questions about setup? Reach out to the Runnr.ai support team — we'll get you up and running fast.
If you're not a Runnr.ai customer and the constant switching between platforms is training your team's time and energy, reach out. We would love to tell you how Runnr.ai brings all your guest communication together into one platform for easy, automated, AI -powered management.