What are the available user types?
Runnr.ai currently has 3 user types: Admin, User & Conversation User.
Admins typically are the people responsible for IT, Finance or Operations in a property.
Users are usually guest communication managers or front desk managers.
Conversation users typically are the front desk employees.
Functionality | Admin | User | Conv. User |
Conversations | ✅ | ✅ | ✅ |
Analytics | ✅ | ✅ | |
Settings | ✅ | ✅ | |
Messaging | |||
Answer library | ✅ | ✅ | |
Upselling | ✅ | ||
Guest journey builder | ✅ | ||
Button responses | ✅ | ✅ | |
Content Improvement | ✅ | ✅ | |
Accommodation Setup | |||
General (Your accommodation) | ✅ | ✅ | |
Space Management | ✅ | ||
Return on investment | ✅ | ||
Online check-in | ✅ | ||
Test guest messaging | ✅ | ||
Application Settings | |||
Notifications | ✅ | ||
Billing | ✅ | ||
Language | ✅ | ||
User Management | ✅ | ||
Integrations | |||
PMS | ✅ | ||
Messaging channels | ✅ |