What are the available user types?
Runnr.ai currently has 3 user types: Admin, User & Conversation User.
Admins typically are the people responsible for IT, Finance or Operations in a property.
Users are usually guest communication managers or front desk managers.
Conversation users typically are the front desk employees.
| Functionality | Admin | User | Conv. User |
| Conversations | ✅ | ✅ | ✅ |
| Guest Requests | ✅ | ✅ | ✅ |
| Analytics | ✅ | ✅ | |
| Settings | ✅ | ✅ | |
| Content | |||
| Accommodation | ✅ | ✅ | |
| Space types | ✅ | ✅ | |
| Facilities | ✅ | ✅ | |
|
Services and products |
✅ | ✅ | |
| Button responses | ✅ | ||
| Content Improvement | ✅ | ✅ | |
| Knowledge import | ✅ | ||
| Messaging | |||
| Upselling | ✅ | ✅ | |
| Guest journey builder | ✅ | ||
| AI Actions | ✅ | ||
| Test guest messaging | ✅ | ||
| Accommodation Setup | |||
| General | ✅ | ✅ | |
| Lock management | ✅ | ||
| Return on investment | ✅ | ||
| Online check-in | ✅ | ||
| Application Settings | |||
| Notifications | ✅ | ||
| Billing | ✅ | ||
| Refer a friend | ✅ | ||
| Language | ✅ | ||
| User Management | ✅ | ||
| Integrations | |||
| PMS | ✅ | ||
| Messaging channels | ✅ | ||
| OTA Channel Mapping | ✅ |