What are the available user types?
Runnr.ai currently has 3 user types: Admin, User & Conversation User.
Admins typically are the people responsible for IT, Finance or Operations in a property.
Users are usually guest communication managers or front desk managers.
Conversation users typically are the front desk employees.
Functionality | Admin | User | Conv. User |
Conversations | ✅ | ✅ | ✅ |
Analytics | ✅ | ✅ | |
Settings: | |||
Your accommodation | ✅ | ✅ | |
Answer library | ✅ | ✅ | |
PMS integration | ✅ | ✅ | |
Automated Upsells | ✅ | ✅ | |
Messaging channels | ✅ | ✅ | |
Estimate return on investment | ✅ | ✅ | |
Language | ✅ | ✅ | |
Notifications to frontdesk | ✅ | ✅ | |
Button responses | ✅ | ✅ | |
Space Management | ✅ | ||
Guest journey builder | ✅ | ||
Manage users | ✅ | ||
Billing and Payments | ✅ | ||
Content Improvement | ✅ |