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How to connect your Booking.com Inbox

Step 1: Go to setting and click on messaging channels.

  • Scroll down to Manage booking.com messenger connections. 
  • Click the link to setup the connection.
  • The link will take you to the booking.com extranet where you'll need to add your usual login details credentials.
  • Select all properties or unique property you want to connect to Runnr.ai.
  • Confirm the connection request. 

After this, Runnr.ai will receive a message from Booking.com to accept the integration, once accepted, the Booking.com inbox is connected.

This means from that moment on Runnr.ai will reply to incoming questions within the booking.com inbox!