How do automatic upsells work?

Some PMSs give the possibility for Runnr.ai to add extras to a guest booking.

Currently the extras that can be added are the following:

1. Breakfast
2. Parking
3. Late check-out.

You can set it up on the page Automated upsells. If you can't access the link, We're here to help you! contact us to support@runnr.ai . 

How it typically works: 

Runnr.ai retrieves a list of "products" from the PMS. From this list, you will mark which items are considered "breakfast", "parking" or "late check-out". At the top of the page you can select which product to upsell from the list available. 

💡This way the AI knows that when this is already in the booking of a guest, there is no need to ask if the client wants it. Now, if a guest doesn't have it in their booking, there is a possibility to upsell!

In the future we might add extra products that are eligible to upsell, but for now we'll stick to Breakfast, Parking and Late check-out.

👀 Mews PMS Specific bellow: 

Breakfast is a bit special among the upsell options; we can currently only add breakfast for the whole stay and for all guests in the stay. This is also the reason why you need to select a product that has the setting"per night"in your mews product page.