Can we use text formatting in our whatsapp messages?

WhatsApp allows you to format text inside your messages. You can use these in the guest journey builder, buttons and when chatting with a guest manually.

Bold
To bold your message, place an asterisk on both sides of the text:
*text*

Strikethrough
To strikethrough your message, place a tilde on both sides of the text:
~text~

Monospace
To monospace your message, place three backticks on both sides of the text:
```text```

Bulleted list
To add a bulleted list to your message, place an asterisk or hyphen and a space before each word or sentence:
* text
* text
Or
- text
- text

Numbered list
To add a numbered list to your message, place a number, period, and space before each line of text:
1. text
2. text

Quote
To add a quote to your message, place an angle bracket and space before the text:
> text

Inline code
To add inline code to your message, place a backtick on both sides of the message:
`text`