Can Runnr.ai also manage the chat on our website?
Yes, we can.
If you want Runnr.ai to manage the chat on your website, follow these steps:
- Go the the Messaging channels page.
- Scroll to the "Manage Webchat connection" dialog.
- Follow the steps provided on the page.
- Voilá! Done!
You will now see people using the web chat as "Webchat user" in your conversations overview.
Another option available is to add the click to chat button on your side. Find the WhatApp documentation about this in this link.